American Airlines understands that no one wishes to cancel their flight journey. However, the unexpected occurs and you have to cancel your trip. That’s why American Airlines has designed a flight cancellation policy in the best interest of its passengers.

The airline allows cancellation until the day of departure through its flexible policies. However, you must follow the cancellation rules. Follow this piece of writing to learn about American Airlines Cancellation Policy, methods, and fees. The information will help you with quick cancellations, refund requests, and more information related to it.

How Can I Request a Flight Cancellation with American Airlines?

Canceling tickets with AA can be achieved through the official website, mobile app, customer service number, dedicated airport counter, and airline center. Explore the methods we have discussed here and choose the best option for canceling your flight.

Online Method

To request flight cancellations online, you simply need to perform the actions mentioned here.

  • Choose the options (AA mobile app or website - as per your choice.
  • Complete the login process using
    • Username
    • Password
  • Tap on the Manage My Trip tab.
  • On the next page, share your family name and confirmation code.
  • Review the shared information and tap on the search tab.
  • Select the booking from the available options.
  • Tap on the Cancel button.
  • Next, mention the reason for cancellation.
  • The system will calculate the refund value by deducting service charges, cancellation fees, and other applicable taxes.
  • In the end, you will receive a confirmation mail from American Airlines on your registered email address.

Offline Method

  • Dial the customer service phone number 800-433-7300.
  • Listen to IVR prompts and get connected with the available agent.
  • Share the booking confirmation code and the passenger’s last name.
  • The agent will retrieve your booking.
  • Share the reason for cancellation.
  • The agent will act on your request and cancel your booking.

Please Note

The customer service team can be reached through a dedicated phone number, airport help counter, or AA center.

What is the American Airlines Flight Cancellation Policy?

American Airlines allows passengers to make cancellations. However, passengers must submit cancellation requests following the rules discussed here.

  • AAdvantage members will receive travel credit for flight cancellations even if they hold basic economy tickets.
  • Cancellation requests will only be entertained if the booking is made through American Airlines' official channels.
  • You must request cancellations within the one-year validity period; once the period ends, you will not be eligible for a refund.

Does American Airlines have a 24-hour Cancellation Policy?

Yes, American Airlines has a 24-hour cancellation policy, which allows passengers to request cancellations for free. Scroll down to learn more about it.

  • The 24-hour risk-free window allows a refund for every ticket type. However, your booking should be made at least two days before departure.
  • Non-refundable ticket holders need to pay fees for cancellation requests made after 24 hours of flight bookings.

Who Qualifies for Full Refunds Against Flight Cancellations with American Airlines?

With the American Airlines Cancellation Policy, passengers have the opportunity to secure full refunds on flight cancellations. Let’s discover more about it:

  • Flight cancellations made on the same day of bookings qualify for a full refund even if passengers hold a standard or non-refundable flight ticket.
  • A full refund is issued to passengers only after deducting non-refundable taxes and service fees(if any).
  • American Airlines does not apply risk-free cancellation rules to bookings made under the group block service. To better understand, speak to the customer service representative.

Please Note

If you are making a booking through other channels, please speak to them individually to secure a refund.

Can I Get a Refund for Canceling My Non-refundable Tickets?

Yes, you are allowed to cancel your non-refundable flight tickets. However, to secure a refund, you will need to follow the guidelines below:

  • The airline will offer a refund if the flight is delayed for more than 4 hours and the passenger does not plan to continue the trip.
  • The airline will accept refund requests if the schedule change occurs within 72 hours of departure. However, you will secure a refund only if the flight departure timing is changed for 90 or more minutes.
  • If you request to cancel your trip due to the death of a travel companion, you do not need to pay cancellation fees.
  • Military personnel can receive a full refund if they request cancellations due to a change in duty or military orders.

Please Note

If you are not willing to cancel your booking, simply submit the American Airlines Change Flight form to make suitable changes. It will protect your booking value from cancellation charges.

Can I Get a Refund If I Cancel My Flight on the Day Of Departure?

Yes, the airline allows flight cancellations until the date of departure. Scroll down to learn more about it -

  • You must request cancellation at least two to four days before the scheduled departure. Depending on the nature of your fare class, you will receive a refund.
  • The refund generally transfers to the source account within three business weeks.

For more information, communicate with the airline or speak to our travel experts.

What Compensation Does American Airlines Offer When They Cancel Your Flight?

American Airlines compensates for cancellations made due to controllable factors. Learn about them through the mentioned points:

  • The airline offers travel vouchers or free seats on the next available flight on the same routes.
  • Depending on your class, you can also enjoy complimentary beverages.
  • For some EU routes, the airline may allow cash refunds along with other services. You will need to contact the airline individually for proper and detailed information.

Please Note

Be attentive to announcements, as they will let you know what to do after flight cancellations.


From now on, you do not need to stress about canceling your flight journey, as the airline accepts cancellation requests till the departure date. To cancel your journey, you simply need to submit the flight cancellation form from any approved method.

However, follow the rules mentioned above. This helps you avoid any hassle and have a smooth experience with cancellation and refund requests.

So, cancel your booking with AA in a streamlined way. For any other assistance, contact the customer service team.

See Also:

What Is The Best Time to Buy Cheap Flights?

What is American Airlines Flight Change Policy?